Products
Solutions
At ITS Telecom, we become your telecommunications consultant, providing your business with solutions from a broad range of products (including Telephone Systems, Voicemail, Long-Range Cordless Phones, Wireless Headsets, Corded Headsets, Digital On Hold Messaging, and Call Management Software) and Telco services best suited to your individual needs. We also offer leasing services with competitive rates for telephone systems and peripherals, whether you are purchasing a new system or upgrading or expanding your existing system - ITS Telecom is the Answer in Phone Systems.
Expanding? Call ITS for a free business line consultation, we will advise your system capacity and inventory your line usage to ensure your system will be able to accommodate additional lines. This ensures optimal system performance with minimal disruption and enables ITS Telecom to streamline your service by scheduling a site visit the day following your line installation.
Support
ITS Telecom provides full technical and sales support during and after the warranty period with parts and spare equipment warehoused in Nanaimo. Extended warranties and maintenance contracts are options available to you. The technicians who install your telephone system also maintain it, which means they are familiar with your site, equipment and system programming.
We offer local dispatch - you don't wait for technicians to come to you from Victoria or Vancouver. Our service department is on call 24 hours a day, seven days a week, for emergency service, centrally located in Nanaimo to provide timely response. ITS Telecom offers friendly small-town service combined with big-city results.
Resources - Visit our Avaya / Norstar Resources page or Toshiba Resources page for Guides, Labels and Programming Instructions
FAQs - Visit our FAQs page for answers and solutions to some of the most common telecommunication system problems.
About Us - Contact
ITS Telecom Ltd. is a locally owned and operated company based in Nanaimo, BC on Vancouver Island. We are dedicated to providing customized telecommunication solutions for any size business, servicing communities from Victoria & Duncan to Parksville, Qualicum Beach to Courtenay & Campbell River including Port Alberni, Tofino & Ucluelet.
P: 250.753.8755 T/F: 888.753.8755 e: info@itstelecom.ca
Mailing Address: 3795 Departure Bay Road, Nanaimo, BC V9T 1C5
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