Avaya Solutions
1400 Series Digital Deskphones Brochure | Request Quote
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Built from the ground up specifically for small and medium-size businesses, IP Office delivers the communications capabilities big businesses are used to – with the elegant simplicity and ease of use small businesses consider a “must have”.This best of both worlds helps growing businesses differentiate themselves from competitors through enhanced employee productivity, lower costs, and improved customer service.
IP Office | Request Quote
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Built from the ground up specifically for small and medium-size businesses, IP Office delivers the communications capabilities big businesses are used to – with the elegant simplicity and ease of use small businesses consider a “must have”.This best of both worlds helps growing businesses differentiate themselves from competitors through enhanced employee productivity, lower costs, and improved customer service.Three IP Office Editions to Meet Your Distinct Business NeedsChoose from the Essential, Preferred or Advanced Edition of IP Office to get just the right combination of capabilities for your business.Keep costs down and still get the key communications capabilities with Essential Edition. Gain ten times the voice messaging capacity of Essential Edition and handle dozens of calls simultaneously with Preferred Edition. Maximize productivity and efficiencies in customer service with Advanced Edition.Power Your People – User Productivity SolutionsWith Preferred or Advanced Edition, you can give your individual employees the communications tools they need to perform at their best.
Power User Fact Sheet Preferred Edition
Users control office communications using an IP phone, cell phone or laptop. Users receive all their messages—voice, email, and fax—in a single inbox, and are automatically notified of important messages. Set up conference calls on the fly, and have calls ring simultaneously on both mobile and desk phones.
Mobile Worker Fact Sheet Preferred Edition
Make any mobile phone an extension of the office phone system—complete with call handling features and speed dials. No more giving out personal reach numbers. Know that when customers call, they are dialing your business numbers, not your employees' personal numbers.
Office Worker Fact Sheet Preferred Edition
Designed for employees who work primarily at their desks, these communication tools help workers answer questions and convey critical information. Use a single, easy-to-use interface to manage conferencing, check the status of co-workers (see who’s on the phone, away, or on “do not disturb”), and for messaging, speed dial and IM.
Teleworker Fact Sheet Preferred Edition
Give teleworkers—employees who work remotely full-time—the same phone and functionality they’d have in the office. Users connect their phones to the company’s phone system via a virtual private network. And because it all goes through the IP Office system, you can hire talent from anywhere and save money.
Receptionist Fact Sheet Essential Edition
Help receptionists manage high call volume from their PCs. Streamline call handling with easy point-and-click call controls. A list of incoming calls and call status displays on the PC screen. Integrate with commonly used database software. Monitor all office extensions. Have one receptionist provide coverage for multiple offices.
Customer Service Supervisor Fact Sheet Advanced Edition
This monitoring and reporting application lets small businesses track and measure interactions and productivity in customer sales and service. Get reports to manage your sales activities, judge the value of marketing campaigns, and see how well agents are handling customer calls.
Customer Service Agent Fact Sheet Advanced Edition
This browser-based client gives agents information about the number of calls on hold, in progress, or lost, as well as the number of agents logged in and logged out. If no calls are waiting to be answered, an agent can spend more time with the current caller, helping to increase revenue and customer satisfaction.
Features & Benefits
Lower mobile phone and long-distance bills
IP Office helps reduce mobile phone and long-distance charges by routing calls through the system and over broadband links.Built-in resiliency
For businesses with more than one location, IP Office delivers continuous operation. In a power outage, IP phones automatically failover to another location, retaining full communications capabilities.No conference calling fees
IP Office makes conferencing affordable and practical by providing two built-in, 64-party conference bridges.Centralized administration
IP Office enables remote management and administration from a central location. No need to have an administrator at every site. With advanced diagnostics, IP Office proactively identifies potential problems before they cause an outage or business disruption. -
PARTNER® Advanced Communications System | Request Quote
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PARTNER® Advanced Communications System (ACS) is a small business phone system that provides the reliability and simplicity of traditional telephony with the advanced functionality of IP telephony. It supports five incoming lines and nine extensions with a maximum configuration of 21 lines and 44 extensions, or 31 lines and eight extensions. Partner ACS offers options that include Caller ID, Distinctive Ringing, Send All Calls, Speed Dialing, and five-party conferencing. In addition to these productivity tools, the system also has a wide range of cost-control features.PARTNER ACS is a converged small business phone system that is designed to help meet the complex business needs facing small enterprises today.
PARTNER® Hardware
PARTNER Hardware is the foundation of the PARTNER system. It includes the R8.0 Processor Module, expansion modules (which adds incoming lines and/or phones), 2- and 5-slot carriers, and PC cards that provide features such as backup and restore, direct extension dialing, and more.
PARTNER® Messaging
PARTNER ACS offers two messaging options: (1) PARTNER Voice Messaging (PVM) card, available through a plug-in PC card, provides basic voicemail and attendant capabilities. The configuration consists of two voice channels (ports) and up to 12 mailboxes. (2) The PARTNER Messaging module, PARTNER Messaging R7, is designed for customers who require moderate to advanced voice messaging capabilities and provides two, four, or six voice channels and up to 200 mailboxes.
PARTNER® Telephones
PARTNER ACS telephones have a sleek design and superior tactile feel. Models range from basic business phones to executive sets designed for users whose phones are critical to their business lives. They are available in versions with six-, 18-, and 34-button displays, as well as wireless phones that let you roam the office.
Features & Benefits
Choose your connectionConnect PARTNER ACS to analog lines, a T1, or newer IP-based technologies such as SIP (Session Initiation Protocol) trunking, which can provide cost savings.
Keep everyone in touchEnable calls that come to your desk phone to ring simultaneously on your cell or home phone while away from the office. In the office but away from your desk? Take a PARTNER wireless phone with you!
Messaging, conferencing, and moreAutomatically receive notification and listen to voice messages when out of the office, or listen to your voice messages right from your email inbox. Quickly set up conference calls with up to five people to enable cost-effective collaboration.
Accessorize your PARTNEREasily add fax machines, single-line cordless phones, credit card machines, modems, contact closures, and more. No special equipment is required. -
7000 Series Digital Deskphones Brochure | Request Quote
The 7000 Series Digital Deskphones set the standard for durability, reliability, and flexibility. These phones offer a wide range of user-friendly features to suit many business environments and users — from the front desk to the conference room, from supervisors who spend their days on the phone to mobile workers who are never at their desks.The 7000 series phones support the Avaya Business Communications Manager system and can be easily added as your business grows.Polycom SoundStation 2 Product Line Brochure | Request Quote
- Polycom SoundStation 2 Audio Conferencing Phones deliver remarkable voice quality with options for connection to analogue or digital telephone lines or extensions on a PBX Telephone System.
- Polycom SoundStation 2 Audio Conferencing Phones deliver remarkable voice quality with options for connection to analogue or digital telephone lines or extensions on a PBX Telephone System.
- (2200-15100-001) SoundStation 2, non-expandable, no display
- (2200-16000-001) SoundStation 2, non-expandable, with display
- (2200-16200-001) SoundStation 2, expandable, with display
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