Technician Programming Resources
Any and all programming information links contained on this webpage are intended for use by ITS Telecom Ltd. trained technicians only.
All content is not intended for public access or use.
ITS Telecom will not be held liable for any system issues or reprogramming required resulting from unauthorized access and use of any of the following programming information.
CHANGE AA GREETING and Turn on
CHANGE AUTO ATTENDANT GREETING
CHANGE AUTO ATTENDANT GREETING on CICS with no VM
CHANGE AUTO ATTENDANT GREETING on CICS with SYS ANSWER
CHANGE - SWITCH BETWEEN AA GREETINGS CALLPILOT
CHANGE - SWITCH TO NON-BUSINESS or HOLIDAY AA GREETING CALLPILOT
Change Times in Auto Attendant
CHANGE CCR TREE GREETING CALLPILOT
CHANGE CCR TREE GREETING CALLPILOT ver2
CHANGE CCR TREE MENU CALLPILOT
CHANGE CCR TREE MENU RECORDING CALLPILOT Path 0
CHANGE CCR TREE MENU RECORDING CALLPILOT Path 1 or 2
CHANGE CCR TREE PATHS CALLPILOT
ACCESS OR MAKE CHANGES TO VOICEMAIL BOX FROM OUT OF OFFICE
ADD CHANGE OR DELETE PERSONAL MAILBOX
ADD OFF-PREMISE NOTIFICATION TO MAILBOX
CHANGE INFORMATION MBX GREETING
CHANGE NUMBER OF RINGS FOR CALL FORWARD BUSY-NO ANSWER
CHANGE OR SET UP PERSONAL MBOX GREETING-NAME-PASSWORD
Norstar Voicemail Initialization & Usage Instructions & Reference Sheet
RESET MAILBOX PASSWORD 2-Digit
RESET MAILBOX PASSWORD 3-Digit
RESET MAILBOX PASSWORD 4-Digit
RESET MAILBOX PASSWORD Generic
Voicemail Quick Reference - Access From Office Phone - Tent Card
Voicemail Quick Reference - Access From Outside Office - Tent Card
Voicemail Quick Reference - Change Greeting From Outside Office - Tent Card
ADD CALL FORWARD NO ANSWER TO SET WITH VM - NEW SOFTWARE
ADD CALL FORWARD NO ANSWER TO SET WITH VM - OLDER SOFTWARE…
ADD or CHANGE CALL FORWARD NO ANSWER TO SET WITH VM - NEWER SOFTWARE
CHANGE HANDSFREE FOR A TELEPHONE
CHANGE NUMBER OF RINGS FOR CALL FORWARD BUSY-NO ANSWER
CHANGE THE NAME OF A TELEPHONE
* Call office or use laptop *